Support

Frequently Asked Questions

If you are experiencing technical errors, please login and create a support ticket.



Desigrounds App is easily installed on most devices such as Android TV boxes, Amazon Firestick, Android phones, Iphones, Ipads, Tablets, PCs, and Smart TVs.


15 – 30 will work, but 100mbps is recommended for best results. Our platform offers stream in SD quality, HD quality, 720 and 1080.


Our APK can work anywhere in the world as long as the internet connection is strong. We’re not responsible for countries with content restrictions. Also cell phone devices and the carriers in remote areas can impact your remote viewing experience.


Please go to https://desigrounds.com/clients/signup and click on the specified package you wish to renew.

Visa, Mastercard, Discover, American Express